Refund Policy

Last updated: March 20, 2026

30-Day Return Policy

We offer a 30-day return policy on all refurbished electronics. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

Return Conditions

To be eligible for a return, your item must be:

  • In the same condition that you received it
  • Unworn or unused
  • In its original packaging
  • Accompanied by the receipt or proof of purchase

Non-Returnable Items

Certain types of items cannot be returned:

  • Custom or personalized products
  • Items damaged by misuse
  • Software and digital downloads
  • Items without original packaging

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5-7 business days, and a credit will automatically be applied to your original method of payment.

Contact Us

If you have any questions about our refund policy, please contact us:

  • Email: returns@hornetkart.com
  • Phone: +91-9876543210
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Hornetkart Support
Online
Hello! 👋 How can we help you today?
Refurbished Products
Order Support
Sell Your Device
Repair Services
We Rent
Part Request
Warranty Info